Capco | Senior Consultant
Oct 2019 - Present · 6 yrs 6 mos · Houston, Dallas & Charlotte
Operations Lead (11/2025-present) — Responsible for turning Application Architecture & Reliability strategy into disciplined execution:
- Running the operating system of the AAR team—planning, intake, prioritization, execution tracking, and cross-tower coordination
- Enabling architects to stay focused on architecture, reliability, and delivery outcomes
- Driving architecture and operations excellence for enterprise initiatives
RPA Program Lead (1/2024-10/2025) — Ensured successful delivery of use cases and long-term support to align with organizational goals:
- Managed 21 resources from multiple consulting vendors and $4.8M annual program budget
- Evaluated the entire RDLC and continual improvement of ways of working for a globally distributed team across India, Mexico, and the United States
- Managed key stakeholder relationships
- Collaborated with various teams across the organization to ensure alignment on data governance and security policies are being followed
- Technical analyst for complex use cases across the organization
Business Analyst Lead (1/2023-12/2023) for the RPA Program at a large electric utility:
- Led requirement gathering sessions with stakeholders and subject matter experts
- Created process definition documents
- Improvements to the ways of working
- Project manager for invoice processing
- Scaled the business analysts on the team
- Backlog grooming
Integration Analyst (4/2020-12/2022) for a large work and asset management program implementation at a large electric utility:
- Technical analysis, interface design, and documentation for Maximo middleware components
- Assisted the data migration team with executions and validations (Oracle PL/SQL)
- Built out all of the program's service virtualizations (Broadcom Service Virtualization), documented, and deployed
- Created Postman collection and provided training to the testing team
- Part of Go-Live mission control to provide technical support and aide with issue triage
RPA Pilot Lead (10/2019-3/2020) - Interacted with executives and subject matter experts to evaluate processes for automating. RPA design, development, testing, deployment, documentation, and knowledge transfer. These automations were built and deployed to production using UiPath:
- Sales Department – Market pricing web data scraping and email
- Accounting Department – Search vendor web portal to download invoices, submit invoices for posting in SAP GUI, extract exceptions from SAP GUI, and email summary of all the exceptions
- Customer Service Department – Export reports from SAP GUI, Excel macro to custom format reports, and email report to customers
- Customer Service Department – Retrieve product data from Salesforce, search vendor web portals for product data (thousands of products), scrape product data and download product images and spec sheets, update Salesforce with updated product data and any related files, and email summary containing possible product data source issues